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CUSTOMER STORIES / SMART MONITOR

Real partnerships.
In their words.

Useful technology is only part of the story. The installation, the support and the people behind it matter too.

Hear from PRB Estates and FSG Property Services about their experience of working with Smart Monitor, the monitoring and installation division of Smart Installers.

Read their experiences

WHO WE’RE WORKING WITH

01 / PRB ESTATES

From installation to ongoing support

Stuart Thomas, Managing Director of PRB Estates, highlights the service, professionalism and support behind the partnership.

  • Installation
  • Customer support
Working with Smart Monitor has been an absolute game-changer for our property management business. Their team consistently delivers exceptional service with unmatched professionalism and efficiency. From seamless installations to proactive customer support, they go above and beyond.
Stuart ThomasManaging Director, PRB Estates
02 / FSG PROPERTY SERVICES

Quality and care in delivery

For Jon Lennox at FSG Property Services, the experience centres on expertise, commitment to quality and the care taken with delivery.

  • Quality
  • Delivery
I couldn't be more excited about our partnership with Smart Monitor. Their professionalism, expertise, and commitment to quality are second to none. They don't just meet expectations - they exceed them. Every project is executed with precision and care.
Jon LennoxFSG Property Services
THE TEAM BEHIND THE TECHNOLOGY

The services behind these partnerships

Explore the services behind the relationship, from understanding what is happening in a property to planning the right response.

01 / UNDERSTAND

A clearer property picture.

Bring sensor readings, alerts and reporting into one view. Help your team identify changing conditions and decide where to investigate.

Explore Smart Platform
02 / CONNECT

Installation with a purpose.

Agree the monitoring priorities, device placement and connectivity around your properties. Connect the equipment to the information your team needs.

Monitoring & installation
03 / RESPOND

Expertise for the next step.

Connect the readings with specialist surveys and practical remedial work. Keep the findings, agreed scope and follow-up together.

Surveys & remediation
A connected water meter installed on property pipework
A connected water meter in place.
STARTING YOUR OWN CONVERSATION

How we’d start with your portfolio

Every portfolio has different priorities. A useful starting point is to understand the questions your team needs to answer and the practical requirements on site.

  1. 01

    Tell us what matters.

    Share the property types, issues and workflows you want to explore. Bring your team’s questions to the demonstration.

  2. 02

    Agree the right setup.

    Review the monitoring purpose, access, installation and connectivity before work begins. Confirm the scope and responsibilities together.

  3. 03

    Plan how you’ll use the insight.

    Discuss reporting, alerts and the response process, including where surveys, remedial work or training could support your team.

LET’S TALK ABOUT YOUR PORTFOLIO

Your properties.
Our next conversation.

See the platform, meet the approach
and explore what your team needs.

Book a demo