Monitoring & Detection /06  Occupancy

Occupancy Monitoring in Properties

Smarter management, safer homes, better outcomes. Heat-mapping presence detection that supports energy efficiency, compliance and the safety of vulnerable residents - without compromising privacy.

WHAT IT IS

What is occupancy
monitoring?

Occupancy monitoring uses sensors to track the presence, absence and patterns of movement within a property. Unlike traditional surveillance, occupancy monitoring captures anonymised, non-identifying data - giving landlords and managers the operational insight they need without compromising privacy.

  • Heat-mapping technology to detect presence
  • Anonymised data - no cameras, no audio, no identification
  • Real-time updates on whether rooms or units are in use
  • Long-term patterns to support service decisions
  • Trigger heating, lighting and ventilation more efficiently
LivePresence detection
0Cameras or PII
24/7Continuous data
WHY IT MATTERS

Smarter homes for
better outcomes.

Understanding how properties are used is essential for effective property management. Occupancy monitoring provides valuable insight into whether and how rooms are being used - helping providers maintain safety, compliance and operational efficiency.

  1. 01

    Safer homes for vulnerable residents

    Especially in supported and sheltered housing, occupancy sensors can flag prolonged inactivity - supporting welfare checks, faster response, and peace of mind for families and staff.

    Welfare
  2. 02

    Energy efficiency & running costs

    Occupancy data lets providers tune heating, lighting and ventilation around how rooms are actually used - reducing energy waste, lowering bills and improving EPC performance.

    Energy
  3. 03

    Identifying under-occupancy & misuse

    Occupancy patterns can help identify properties that are unoccupied for extended periods, or homes that are over- or under-utilised relative to their tenancy agreement.

    Asset
  4. 04

    Stronger evidence for service decisions

    Real-world usage data gives housing managers and asset teams stronger grounds for decisions on heating regimes, repairs, allocation and tenancy reviews.

    Decisions
SAFEGUARDING

Safeguarding tenants & vulnerable residents.

Occupancy monitoring uses presence-based detection to support welfare checks - especially valuable in sheltered housing, supported living and properties with vulnerable occupants.

  • Detect prolonged absence or unusual inactivity
  • Flag concerns to staff or family members through alerts
  • Support rapid welfare response without intrusive monitoring
  • Maintain dignity and privacy with anonymised data
ENERGY & EFFICIENCY

Enhancing energy efficiency.

One of the most important uses of occupancy monitoring is to support energy efficiency. By understanding when and where rooms are being used, providers can manage heating and ventilation more intelligently.

  • Adjust heating schedules based on real usage patterns
  • Avoid heating empty rooms - reduce energy waste and bills
  • Improve EPC ratings and reduce running costs across stock
  • Support sustainability and Net Zero commitments
HOW WE MONITOR

One platform.
Every reading. Every property.

Smart Installers occupancy sensors feed directly into the Smart Platform - giving you live dashboards, presence-based alerts, and reporting in one place.

/01

Live Presence

Anonymous presence and movement signals across rooms, in real time.

/02

Welfare Alerts

Inactivity thresholds trigger alerts to staff for proactive welfare response.

/03

Usage Reports

Long-range room and unit usage trends to inform heating, repairs and allocation.

One Provider. One Standard. One Smart Solution.

Smart Installers - Creating Healthier Homes.

GET STARTED

Ready to make properties
smarter and safer?

Talk to our smart team for a tailored occupancy monitoring plan across your portfolio.